Showing posts with label health leader. Show all posts
Showing posts with label health leader. Show all posts

Tuesday, October 15, 2019

Stephanie Nadolny, VP of Hospital Operations, Spaulding Rehabilitation Hospital Cape Cod


Today’s guest is Stephanie Nadolny. Stephanie is the Vice President of Hospital Operations, Spaulding Rehabilitation Hospital Cape Cod and the Vice President of Ancillary Services, Spaulding Rehabilitation Network. Stephanie started her career in therapeutic recreation and has worked in rehabilitation services for thirty years. In this podcast we talk about Stephanie’s journey from an entry-level clinician to running a 60 bed rehabilitation hospital and helping to lead a rehabilitation services network. I really enjoyed talking with Stephanie not just because she happens to be a two-time UNH alumna, but also because she is a truly authentic leader.

Anchor:
Abridged version: https://anchor.fm/healthleaderforge/episodes/Stephanie-Nadolny--VP-of-Hospital-Operations--Spaulding-Rehabilitation-Hospital-Cape-Cod-abridged-egra7h
Full length version: https://anchor.fm/healthleaderforge/episodes/Stephanie-Nadolny--VP-of-of-Hospital-Operations--Spaulding-Rehabilitation-Hospital-Cape-Cod-full-egra5r
iTunes: https://listen.stitcher.com/yvap/?af_dp=stitcher://episode/64604933&af_web_dp=https://www.stitcher.com/episode/64604933

Interview Outline (full-length)
Time      Topic
0:01:24 UNH and Therapeutic Recreation
0:06:45 health reform and Therapeutic Recreation (TR)
0:09:38 beginning in TR in education
0:11:04 TR Thereapist at Spaulding Rehabilitation Hospital in Boston
0:12:54 becoming a supervisor - "finding your legs"
0:15:41 Masters in Healthcare Administration at UNH
0:17:49 MHA vs. MBA
0:18:54 administrative director, Burbank Spaulding Rehabilitation Center
0:22:49 expanding beyond clinical leadership, moving into role of 2nd level manager
0:26:14 coming to the Cape
0:28:56 formalizing into a division of post-acute care under Partners
0:30:02 what is a rehabilitation hospital
0:34:44 the rehab team
0:35:54 the discharge decision
0:38:34 reimbursement for rehab hospitals
0:40:44 nursing home vs. rehab hospital
0:42:25 local market
0:43:03 relationship with the Spaulding Network
0:44:19 Stephanie's roles at Spaulding Rehabilitation Hospital Cape Cod
0:46:54 taking on services that she had never worked in
0:50:29 VP of Clinical Services for the Spaulding Network
0:53:17 what is rewarding about the rehabilitation space
0:53:30 trends in rehabilitation
0:54:51 adaptive sports
0:58:39 outpatient operations at Spaulding Cape Cod
1:00:03 what keeps Stephanie up at night
1:01:24 leadership philosophy
1:02:35 what makes a good leader
1:03:59 what does she look for when hiring leaders
1:05:39 how did mentors help her
1:07:39 what is her mentoring approach
1:08:54 a leadership lesson learned the hard way
1:10:11 organizational culture
1:12:04 professional organizations
1:13:05 book recommendations for early careerists
1:14:24 for an early careerist, why rehab?

Links to Topics Discussed





We are now using TinyLetter to send out announcements related to the podcast!

You can subscribe by entering your e-mail address below.

We will send out no more than one e-mail each week.



powered by TinyLetter


follow us on Twitter at @healthlf   https://twitter.com/healthlf




Posted by at No comments:
Labels: , , , , , , , , , , , , ,
Location: 311 Service Rd, East Sandwich, MA 02537, USA

Sunday, September 15, 2019

Lisa Couture, Executive Director, Krempels Center


Today’s guest is Lisa Couture, the Executive Director of Krempels Center. The Krempels Center is a nonprofit organization dedicated to improving the lives of people living with acquired brain injury. In partnership with universities and community volunteers, the Krempels Center offers programs that engage its members in meaningful and productive experiences and provides ongoing support and resources to those, including survivors and family members, impacted by brain injury. 

 Lisa is a graduate of the University of New Hampshire, having double majored in Social Work and Outdoor Education. She served in a variety of leadership roles in a number of organizations leading up to her position as the Executive Director in 2009. In the full length version of the interview, we discuss her early career as well as her time at the Krempels Center. 

 The full-length interview runs about 90 minutes. I have produced an abridged version that runs about forty minutes. 


 Interview Outline (full-length)
Time                Topic
0:01:50 double major at UNH - Social Work and Outdoor Ed
0:09:08 first job - school for troubled youth - learning about cultural fit
0:11:10 working in a one-on-one setting
0:12:14 meeting a founder and mentor - what makes a founder
0:14:05 grad school - going back to learn to run an organization
0:19:36 developing Birch Tree Center
0:21:10 NH Department of Health and Human Services - Homeless Services
0:24:14 first executive director of Fair Tide
0:28:30 professionalization of the organization
0:31:25 Rockingham Community Action - Outreach Program Director
0:35:56 about the Kremple's Center, members
0:38:35 about the founder and history of the Center
0:40:01 partnering with UNH - bringing in students to work with members
0:42:37 about the ongoing programming
0:47:50 collaboration between the Center and UNH
0:51:04 discussion of therapeutic recreation activities
0:52:59 membership and cost of participation
0:55:03 role of the Executive Director
0:56:52 fund raising and budget
1:00:39 many hats
1:01:47 functions of a non-profit board of trustees
1:08:06 what keeps an ED up at night
1:10:31 impact of the financial crisis of '08/'09 on finances and operations
1:11:38 what is most challenging about the non-profit sector
1:13:36 future of Kremples - growth opportunities
1:16:05 leadership philosophy
1:17:08 organizational culture
1:19:19 mentorship
1:20:45 advice to early careerists

 Links to Topics Discussed

 Krempels Center

 University of New Hampshire Department of Social Work

 University of New Hampshire Outdoor Education and Leadership Program

Birchtree Center

Fair Tide

Southern New Hampshire Services (was Rockingham Community Action)



We are now using TinyLetter to send out announcements related to the podcast!

You can subscribe by entering your e-mail address below.

We will send out no more than one e-mail each week.



powered by TinyLetter


follow us on Twitter at @healthlf   https://twitter.com/healthlf



Posted by at No comments:
Labels: , , , , , , ,
Location: 100 Campus Dr #24, Portsmouth, NH 03801, USA

Monday, July 15, 2019

Jake Poore, President and Chief Experience Officer, Integrated Loyalty Systems


Today’s guest is Jake Poore, President and Chief Experience Officer of Integrated Loyalty Systems. Jake and his team consult with healthcare organizations around the country on how to improve the patient experience. Jake draws on 18 years of experience with Disney to help healthcare organizations improve how they care for patients. In this podcast, we talk about Jake’s career at Disney, then what it was like breaking out on his own and founding Integrated Loyalty systems. We also talk about his recently published book, 99 Lessons Learned from Disney To Improve The Patient Experience, which I would recommend to anyone who is thinking about ways to improve the patient experience.

Anchor:
Abridged version: https://anchor.fm/healthleaderforge/episodes/Jake-Poore--President-and-Chief-Experience-Officer--Integrated-Loyalty-Systems-egraa9
Full length version: https://anchor.fm/healthleaderforge/episodes/Jake-Poore--President-and-Chief-Experience-Officer--Integrated-Loyalty-Systems-full-length-egra7q
iTunes: https://podcasts.apple.com/us/podcast/jake-poore-president-and-chief-experience-officer/id981989377?i=1000444504588


Podcast Outline (applies to full length version)
Time     Topic
0:01:27 coming to Disney
0:06:57 what drew him to Disney
0:08:27 getting the teaching bug
0:09:05 ten 2-year careers
0:09:47 first teaching opportunity
0:10:57 designing organizational development and change
0:14:47 launching on the Euro-Disney
0:18:43 Frnaklin-Covey, learning the healthcare industry
0:21:10 recruited back to Disney to launch the Disney Institute
0:24:27 launching the healthcare division of the Disney Institute
0:30:52 learning healthcare to improve healthcare
0:35:41 founding Integrated Loyalty Systems - making the leap to entrepreneurship
0:39:18 the founding team of ILS
0:39:57 finding first customers
0:43:37 Jake's book, "99 Lessons Learned from Disney to Improve the Patient Experience"
0:48:33 creating a culture with intention
0:52:47 lesson #30 - "localize your culture" - "we create happiness…"
0:57:52 lesson #58 & 59 - "caring out loud"
1:01:48 lesson #95 - "culture of always"
1:06:45 lesson #99 - "developing an organization true north" - connecting to purpose
1:09:03 why do we need patient experience officers?
1:15:15 leadership philosophy - asking, don't tell
1:18:03 what makes a good leader
1:19:29 advice to early careerists
1:22:00 about Jake on the Web


Links to Topics Discussed:

Integrated Loyalty Systems

Jake's book, 99 Lessons Learned from Disney To Improve The Patient Experience

Jake's Facebook page

The Disney Institute
Posted by at No comments:
Labels: , , , ,

Saturday, June 15, 2019

Marie Vienneau, FACHE, President & CEO, Mayo Hospital



Today’s guest is Marie Vienneau, the President and CEO of Mayo Hospital in Dover Foxcroft, Maine. Mayo Hospital is a critical access hospital in rural central Maine. Mayo Hospital is the primary hospital for the 17,000 residents of Piscataquis county, spread over a land mass roughly the size of Connecticut.

Prior to coming to Mayo Hospital, Marie worked at Millinocket Regional Hospital, in her home town of Millinocket, Maine, where she rose from staff nurse to President and CEO. During her tenure, like much of rural Maine, the two paper mills that were the economic engines of her community closed down. We talk at length about what it is like leading a non-profit community hospital during a time of economic downturn, and how she led the organization and worked with the community to care for her fellow residents.

Marie has been the President and CEO of Mayo Hospital since 2014. Mayo Hospital has a unique governance structure: it is a quasi-governmental entity governed by a Hospital Administrative District, which I was not familiar with. We discuss how this governance structure is different from the typical non-profit hospital’s governance structure and the challenges of working in this different environment. Mayo Hospital is currently in negotiations to merge with Northern Light Health, formerly the Eastern Maine Health System, one of the three largest health systems in Maine, and we discuss some of the challenges of going through a merger process. We close on a discussion of leadership.

Links to Podcast:

Anchor: 
Full Length:  https://anchor.fm/healthleaderforge/episodes/Marie-Vienneau--President-and-CEO--Mayo-Hospital-full-length-egra8p
Abridged: https://anchor.fm/healthleaderforge/episodes/Marie-Vienneau--President-and-CEO--Mayo-Hospital-abridged-egra5n
iTunes: https://podcasts.apple.com/us/podcast/marie-vienneau-president-and-ceo-mayo-hospital-full-length/id981989377?i=1000441622410


Podcast Outline (Applies to Full-Length version)
Time               Topic
0:02:24 Early career in nursing - Boston
0:04:08 returning to Maine - Millinocket Regional Hospital
0:05:38 becoming CNO of Millinocket Regional Hospital at 26
0:06:47 about Millinocket and and the collapse of the paper industry
0:09:40 making the transition from staff nurse to senior leader
0:12:06 advice for making the transition to leader from individual performer
0:14:03 being young in a senior leadership role
0:15:54 transition to CNO/COO
0:16:38 becoming CEO
0:18:31 Millinocket Regional Hospital and the economy
0:21:40 effects of the contracting economy on the hospital
0:23:30 1/3 of the population becoming uninsured in one day
0:29:00 surviving the downturn - loyalty of the medical staff
0:31:07 reflecting on rise from staff nurse to CEO in one organization
0:34:54 importance of having been a clinician and support of the medical staff
0:39:02 CEO is the face of the organization in the community
0:43:14 moving from Millinocket to Mayo Hospital
0:45:49 about Dover Foxcroft, Maine
0:48:39 Mayo Hospital
0:50:12 challenge of maintaining specialties in a small facility
0:53:40 challenges of recruiting physicians to rural hospitals
0:55:01 foreign medical graduate program
0:57:31 reliance on non-physician providers
0:58:28 reliance on telemedicine in the emergency department
1:01:08 telepsychiatry, other telemedicine
1:02:19 Governance - Hospital Administrative District - quasi-governmental district
1:07:08 founding of Mayo Hospital as a Hospital Administrative District
1:08:41 Northern Lights (Eastern Maine) Merger
1:09:50 strategic advantages of the proposed merger
1:13:21 merger must be approved by Maine legislature
1:15:25 lessons from 17 years as a CEO - it's lonely at the top
1:18:13 what keeps her up at night as CEO
1:20:09 leadership philosophy
1:21:56 what she looks for in a leader
1:22:30 advice about worklife balance

1:24:49 why healthcare administration?

Links to Topics discussed

Mayo Hospital

Millinocket Regional Hospital

Northern Light Health



We are now using TinyLetter to send out announcements related to the podcast!

You can subscribe by entering your e-mail address below.

We will send out no more than one e-mail each week.



powered by TinyLetter


follow us on Twitter at @healthlf   https://twitter.com/healthlf




Posted by at No comments:
Labels: , , , , , , , , ,

Friday, March 15, 2019

Alex Walker, Executive Vice President and COO, Catholic Medical Center


Today’s guest is Alex Walker, the Executive Vice President and Chief Operating Officer for Catholic Medical Center in Manchester, New Hampshire. Alex took an unusual route to senior leadership in the healthcare field. Prior to joining Catholic Medical Center in 2012, he spent more than twenty years practicing corporate law and litigation at one of New Hampshire’s largest and most prestigious law firms.

In the podcast we talk about Alex’s journey from his early experiences in the Marine Corps, to what it was like to rise to become President of Devine and Millimet, and ultimately his decision to change careers and industries and join the team at Catholic Medical Center.

What I thought was especially interesting about Alex’s story was how he described the experience of joining a mission driven non-profit hospital, and how important that was to him. I hope you enjoy this conversation as much as I did.



Podcast Outline

Time Topic
0:01:27 Becoming a Marine - growing up, diversity
0:08:34 coming home, Umass Boston - first in family to go to college
0:13:55 law school at Northeastern
0:18:13 joining the firm of Divine Millimet in Manchester, NH
0:22:27 the partnership model of law firms
0:25:47 commercial litigation
0:27:11 defending Catholic Medical Center during de-merging
0:31:25 becoming Chairman of Divine Millimet
0:35:29 what do people misunderstand about the practice of law
0:38:06 coming to CMC
0:42:24 about CMC
0:46:37 from general counsel to COO
0:51:17 inernal focus of the COO
0:53:27 Granite One System
0:58:32 Affiliation with Dartmouth-Hitchcock Health
1:03:40 leadership philosophy
1:04:55 how did leadership style change coming from law to healthcare
1:06:37 influences on his leadership style
1:11:23 organizaitonal culture
1:13:53 importance of mentors
1:16:15 advice to early careerists



Links to topics discussed:




We are now using TinyLetter to send out announcements related to the podcast!

You can subscribe by entering your e-mail address below.

We will send out no more than one e-mail each week.



powered by TinyLetter


follow us on Twitter at @healthlf   https://twitter.com/healthlf



Posted by at No comments:
Labels: , , , , , , ,

Tuesday, January 15, 2019

Joel Hornberger, Chief Strategy Officer, Cherokee Health Systems


Today’s guest is Joel Hornberger, the Chief Strategy Officer and National Training Director at Cherokee Health Systems, headquartered in Knoxville, Tennessee. I had the good fortune to hear Joel speak last fall at an event sponsored by the New Hampshire-Vermont Chapter of HFMA and invited him to be on the podcast, and I’m really pleased that he did. Cherokee Health Systems is a combined Federally Qualified Health Center and Community Mental Health Center, which is kind of unique. Cherokee provides care for more than 70,000 patients through it’s 23 brick and mortar locations and 23 additional telemedicine sites.

Cherokee has been an innovator in the area of integrating behavioral health and primary care, which is the focus of my conversation with Joel today. In the interview we talk about how Cherokee uses embedded behavioral health consultants (BHCs) to collaborate with primary care providers as well as the Clinic developed a unique rating system called the BPSA to quantify the needs of individual patients, among other things. I really enjoyed talking with Joel because his passion for integrated care and the FQHC mission is so apparent. I hope you enjoy this conversation as much as I did.

During the podcast I make reference to a presentation that includes a floor plan used for integrating primary care and behavioral health, as well as the BPSA. You can find that presentation here.

Links to Podcast:

Anchor: https://anchor.fm/healthleaderforge/episodes/Joel-Hornberger--Chief-Strategy-Officer--Cherokee-Health-Systems-egra8j

Stitcher: http://www.stitcher.com/podcast/the-health-leader-forge

Podcast Outline

 Time     Topic
0:01:58 education, VISTA volunteer
0:04:38 transition to healthcare administration
0:05:35 lessons from working in managed care in the 80's
0:08:05 Cherokee Health Systems - history
0:10:18 "going where the grass is brownest"
0:11:55 CMHC and FQHC - explaining what they are
0:16:21 growing from behavioral health to an integrated system
0:18:15 growing the system from 4 to 23 clinics
0:19:26 integrating behavioral health and primary care - treating the whole person
0:24:39 moving from co-location to integration
0:27:33 integrating beahvioral health consultants (BHCs)
0:29:38 an example of BHC treatment
0:32:26 the role of the BHC and behavioral treatment
0:33:56 training for BHC role
0:36:08 staffing ratios for BHCs vs primary providers
0:36:29 Services offered - Dental services
0:38:25 Services offered - addiction services
0:40:33 Grants and other funding for FQHCs
0:43:45 telemedicine to support school-based clinics
0:48:32 telemedicine in support of psychiatry
0:49:23 telemedicine - the aesthetics
0:50:22 telemedicine and licensing
0:51:49 Value-based contracts and the Bio-psycho-social Assessment (BPSA)
0:56:56 zip-code trumps genetic code
0:57:56 working with claims data
0:59:19 using the BPSA score to manage patients
0:59:59 using BPSA to guide preventive care, community health coordinator role
1:03:39 role as chief operating officer and now, chief strategy officer
1:08:03 what makes a good leader?
1:10:18 what do you look for when hiring a leader? Importance of fit
1:12:21 a difficult leadership lesson you learned the hard way? Making promises you can keep
1:17:28 why should early careerists look to FQHCs?

Links to topics discussed:

 Cherokee Health Systems

What is Integrated Behavioral Health? AHRQ


Lebanon Valley College




Posted by at No comments:
Labels: , , , ,

Sunday, January 1, 2017

Dennis Kain, FACHE, Senior Vice President, Tyler & Company


Today’s guest is Dennis Kain, Senior Vice President at Tyler & Company, an executive search firm specializing in the placement of healthcare, academic, and life sciences executives. Dennis has been involved in executive search for twenty years. Prior to working in executive search, Dennis was involved in healthcare delivery, working his way up through various leadership roles in a national hospital management firm, and ultimately serving as CEO of Lower Bucks Hospital, a community hospital in Bristol, Pennsylvania.

In this podcast I talk with Dennis about his career, and how his leadership experiences in healthcare delivery inform his work in executive search today, and how executive search firms work with their clients to find the right executives to fill the right jobs. We conclude with a discussion about leadership and Dennis offers advice for early careerists.

Links to the Podcast:
Soundcloud: https://soundcloud.com/healthleaderforge/dennis-kain-fache-svp-tyler-co
Stitcher: http://www.stitcher.com/podcast/the-health-leader-forge
iTunes: https://itunes.apple.com/us/podcast/healthleaderforge/id981989377
YouTube: https://youtu.be/u0EQrM6qEUI

Interview transcript is pending. Please come back in a few days to access the transcript.


Podcast Outline
Time        Topic
0:01:40 background and education - coming to healthcare
0:03:23 Warminster Hospital - Administrative Resident to COO
0:07:06 MEDIQ
0:12:46 becoming permanent CEO of Lower Bucks
0:13:21 about Lower Bucks
0:15:20 preparation for the CEO role
0:16:19 biggest changes implemented as CEO
0:19:30 strategic issues faced as CEO
0:22:02 transitioning to executive search
0:25:04 retained vs. contingent search
0:29:05 what makes a good executive recruiter
0:31:22 advice on internet presence for professionals
0:32:44 the search process
0:36:04 executive coaches
0:37:10 the importance of fit
0:39:22 working with the search committee to clarify the needs
0:40:50 what commonly goes wrong during  search process
0:42:01 what do executive search consultants have to educate clients on most
0:43:55 what do candidates need to be educated on about the process
0:45:27 about Tyler & Co.
0:47:16 when to contact an executive search company
0:49:16 do candidates reach out to search companies
0:51:24 the impact of LinkedIn and social media on search
0:53:14 the importance of developing networking skills
0:55:32 recommendation for maintaining and growing your network
0:57:40 leadership philosophy
0:59:34 characteristics of a good leader
1:02:03 what is organizational culture?
1:03:09 mentorship
1:04:05 recommendations for early careerists


Links to Topics Discussed:

Tyler & Company

Lower Bucks Hospital

MEDIQ

The First 90 Days

The Second Curve

What Color is Your Parachute

Top Grading

Why are Some People Healthy and Others Not?

Levittown, PA


We are now using TinyLetter to send out announcements related to the podcast!

You can subscribe by entering your e-mail address below.

We will send out no more than one e-mail each week.




powered by TinyLetter

follow us on Twitter at @healthlf   https://twitter.com/healthlf

follow us on Facebook at https://www.facebook.com/Health-Leader-Forge-1652776584944485/ 
Posted by at No comments:
Labels: , , , , , , , , ,

Monday, August 15, 2016

John R. Fernandez, President and Chief Executive Officer, MEEI



Today’s guest is John Fernandez, the President and CEO of the Massachusetts Eye and Ear Infirmary in Boston, Massachusetts. Mass Eye and Ear is one of the world’s leading specialty hospitals dedicated to ophthalmology and otolaryngology care, or as John says, they take care of everything from the neck up except the brain, but maybe the brain too sometimes. 

In this podcast John talks about his journey to leading this world class organization, including his progress into the executive ranks at another world class Boston organization, the Brigham and Women’s Hospital. Throughout the interview, John talks about his management approach, which focuses on the fundamentals: plan, execute, follow up. While this sounds like a fairly simple formula, I think anyone who has tried it knows that simple isn’t always easy. John tempers his management approach with a focus on kindness, which was something heartening to hear from a senior executive. 

One of the things that is clearly important to John is work life balance. We talked about work-life balance both before and during the interview, and one of the pieces of advice he gives to early careerists is to get your personal life sorted out first, and then figure out what you want from work, which was interesting advice. John has a series of questions that he gives people to help guide them through that process. You can find a reproduction of the slides he shared with me with the questions here.


Links to the Podcast:
  
Transcript: A transcript of the podcast is available here.


Podcast Outline

0:02:19 Education the College of Wooster
0:04:41 starting out in management consulting
0:08:11 University of Pennsylvania, Masters in Government Administration
0:11:02 starting in healthcare at Boston City Hospital
0:15:50 learning healthcare, discovering management problems
0:18:27 watching the "craziness of healthcare", up close
0:19:50 planning and following up - the secret of management
0:20:40 The One Minute Manager - giving feedback
0:22:04 Are leaders made or born?
0:24:43 Management is difficult - not everyone is cut out for it
0:27:17 about Brigham and Women's Hospital, "a young organization"
0:29:45 "The Pike" - how physical plant affects culture
0:31:07 Dr. Michael Zinner, new Chief of Surgery and new opportunity
0:34:10 becoming Vice President for Surgical Services, Brigham and Women's
0:35:37 relationship between the administrative and clinical leadership
0:44:14 leadning up to VP - honing people skills, planning skills, space planning
0:45:56 the responsibilities of being a Vice President at Brigham and Woman's
0:50:53 expanding VP portfolio - 2100 FTEs and $300M budget - changes to leadership
0:57:34 the importance of not appearing too busy - special projects
1:00:17 Massachusetts Eye and Ear Infirmary - background
1:02:17 what is a "specialty hospital"?
1:03:27 basic research vs. clinical trials
1:04:20 how do patients come to be seen at MEEI?
1:06:52 Affiliate of Partners Healthcare
1:08:41 Governance and the Role of the MEEI Board
1:14:47 a day in the life of the CEO
1:15:40 assembling the right team as CEO - it's about fit
1:18:18 organizational culture
1:20:01 leadership philosophy - plan and execute, how can we be kind
1:21:34 advice to early careerists



Links to Selected Topics Discussed

Massachusetts Eye and Ear Infirmary

The One Minute Manager

Partners Healthcare

Brigham and Women's Hospital

Boston Medical Center

University of Pennsylvania, Government Administration

College of Wooster


We are now using TinyLetter to send out announcements related to the podcast!

You can subscribe by entering your e-mail address below.

We will send out no more than one e-mail each week.




powered by TinyLetter

follow us on Twitter at @healthlf   https://twitter.com/healthlf

follow us on Facebook at https://www.facebook.com/Health-Leader-Forge-1652776584944485/ 
Posted by at No comments:
Labels: , , , , , , , ,
Location: Massachusetts Eye and Ear Infirmary

Sunday, May 1, 2016

Laura Curnan, Executive Director, High Point Village Retirement and Assisted Living Community



Today's guest is Laura Curnan, the Executive Director, High Point Village Retirement and Assisted Living Community in Enumclaw, Washington. Laura has been the Executive Director at High Point since 1990, coming to assisted living management after having worked in retirement community management.

In this podcast we talk about how assisted living works, what kind of services are provided, and how the industry fills a niche between retirement communities and nursing homes.

Laura talks about creating a community that is welcoming and comfortable for her residents, and that "brings retirement to life."

This was an educational interview for me because I personally have not had much exposure to the assisted living industry, but clearly this is an industry that will continue to grow in importance. Today there are over 30,000 assisted living facilities in the United States providing care for more than one million residents (SBDC), and it is poised to continue to grow with the aging of the Baby Boom generation.


Links to the Podcast:
Soundcloud: https://soundcloud.com/healthleaderforge/laura-curnan-executive-director-high-point-village-retirement-and-assisted-living-community
Stitcher: http://www.stitcher.com/podcast/the-health-leader-forge

iTunes: https://itunes.apple.com/us/podcast/healthleaderforge/id981989377

Links to Topics Discussed:

High Point Village

Village Concepts

American Health Care Association

Assisted Living Federation of America



We are now using TinyLetter to send out announcements related to the podcast!

You can subscribe by entering your e-mail address below.

We will send out no more than one e-mail each week.




powered by TinyLetter

follow us on Twitter at @healthlf   https://twitter.com/healthlf

follow us on Facebook at https://www.facebook.com/Health-Leader-Forge-1652776584944485/


Posted by at No comments:
Labels: , , , , ,
Subscribe to: Posts (Atom)