Thursday, December 1, 2016

Susanna Fier, Esq., VP of Public Affairs and Marketing, Elliot Health System

Today’s guest is Susanna Fier, the Vice President of Public Affairs and Marketing for the Elliot Health System in Manchester, New Hampshire.

Susanna made a mid-career transition from law to healthcare. Prior to coming to the Elliot, she worked as an attorney specializing in civil litigation, arguing cases all the way to the state supreme court. In this podcast we talk about how she became a lawyer, what it was like to be represent clients in court, and then how her prior experience helps her do her job today as a member of the senior leadership team in the Elliot Health System. Susanna explains how she manages communications, both internally and externally, her relationship with the press, and how she prepares members of her organization to interact with the press themselves.

Susanna and I had a lengthy conversation, and I think I probably laughed more in this interview than any other, so I have produced two versions of this podcast, an abridged version and an extended version.

Links to the Podcast:


Link to transcript here.

Links to Selected Topics Discussed

The Elliot Health System

Mary & John Elliot Charitable Foundation

University of New Hampshire School of Law

University of Vermont

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