Friday, November 25, 2016

Policy Special: Hodder on Current Health Policy Issues


Today’s podcast is a break from the usual format. I have my colleague Lucy Hodder, Director of Health Law Programs and Professor of Law at the University of New Hampshire School of Law back to the program to discuss the current state of health policy and some of President-Elect Donald Trump’s health policy proposals. 

For those of you who know Lucy or have listened to my interview with her, you know she has an extensive background in health law and policy. It was fun to talk with her and discuss the current state of health policy, especially in light of recent presidential election.

Our discussion starts with a review of the current state of health policy, both nationally and in particular in the state of New Hampshire. We then talk about some of the trends and possibilities going forward, and conclude with a discussion of Mr. Trump's health policy platform.

Links to the Podcast:
Soundcloud: https://soundcloud.com/healthleaderforge/policy-podcast-with-lucy-hodder
Stitcher: http://www.stitcher.com/podcast/the-health-leader-forge
iTunes: https://itunes.apple.com/us/podcast/healthleaderforge/id981989377
YouTube: 


Monday, November 14, 2016

Christopher M. Callahan, VP of HR, Exeter Health Resources


Today’s guest is Christopher Callahan, the Vice President of Human Resources for Exeter Health Systems in Exeter, New Hampshire. Exeter Health Resources is a healthcare system that includes the Exeter Hospital, a 100-bed community hospital, Core Physicians, a multispecialty physician group, and Rockingham VNA. 

Chris has over 35 years of experience in human resource management in the healthcare industry, having served in a number of hospitals and health systems prior to coming to Exeter Health Resources. Human resources is a critical support function in any organization, and it has evolved dramatically, as Chris explains in the interview, from a tactical, routine paper work driven service to a strategic asset that can have a powerful impact on an organization’s success.

Links to the Podcast:
Soundcloud 

Stitcher: http://www.stitcher.com/podcast/the-health-leader-forge
iTunes: https://itunes.apple.com/us/podcast/healthleaderforge/id981989377
YouTube: https://youtu.be/VP3jib_wx30

Transcript: A transcript of the interview is available here.

Podcast Outline
Time      Topic
0:02:02 undergraduate work, deciding on healthcare
0:06:12 MHA at George Washington University
0:12:52 staying on with first job at Mercy
0:13:52 becoming assistant administrator for HR
0:16:45 HR as truth teller to power
0:18:31 leaving Mercy for Methodist
0:21:09 the effect of managed care on reimbursement
0:22:10 downsizing and layoffs in the late '80's
0:23:15 religious hospitals and employment as mission
0:27:44 the personal impact of doing lay offs
0:31:49 evolving from "personnel" to HR
0:40:24 VP of Patient Care Division for Northeast Health
0:43:12 St. Joseph Healthcare Services
0:46:56 Coming to Exeter Health Resources
0:50:34 the appeal of HR work
0:50:34 Exeter Health Resources 
0:54:13 organization of the HR department
0:55:28 organizational development and executive coaching
0:57:52 HR Partners
1:00:43 What makes an effective evaluation system
1:03:04 compensation and benefits
1:06:05 talent acquisition
1:10:06 leader development
1:14:28 identifying upcoming talent
1:16:01 boomerang employees
1:17:51 the most challenging part of the job
1:21:26 role as a member of the senior executive team
1:24:06 Chris's leadership philosophy
1:25:24 how has Chris's leadership style evolved
1:25:51 making the transition from tactical to strategic
1:26:50 leadership lessons learned the hard way
1:28:05 where do leaders fail?
1:29:33 where do early careerists fail?
1:31:16 how has HR in healthcare changed?
1:33:13 book recommendations
1:34:47 why a career in healthcare HR?


Links to Selected Topics Discussed




Book Recommendations

      Team of Rivals, Doris Kearns Goodwin

      Into the Storm: A Study in Command, Tom Clancy and GEN Frederick Franks




We are now using TinyLetter to send out announcements related to the podcast!

You can subscribe by entering your e-mail address below.

We will send out no more than one e-mail each week.




powered by TinyLetter

follow us on Twitter at @healthlf   https://twitter.com/healthlf

follow us on Facebook at https://www.facebook.com/Health-Leader-Forge-1652776584944485/ 

Tuesday, November 1, 2016

Patrick Jordan, COO, Lahey Hospital and Medical Center




Today’s guest is Patrick Jordan, the Chief Operating Officer for the Lahey Hospital & Medical Center, located in Burlington, Massachusetts, just outside of Boston. It encompasses an ambulatory care center serving more than 3,000 patients each day and a 317-bed hospital. It is a level II trauma center, and features several centers including the Cerebrovascular Disease Center and the Landsman Heart and Vascular Center. The first liver transplant in New England using an adult living donor was performed at Lahey and the system continues to support teaching and research in collaboration with Tufts University School of Medicine.

In this podcast we explore Patrick’s career, a journey that begins with service as a ranger-qualified Army officer in the renowned 82nd Airborne Division and Special Operations Command Atlantic. We talk about how he transitioned from military service to hospital administration, starting as the manager of linen services for Massachusetts General Hospital, working his way up through logistics jobs, then transitioning to clinical operations, eventually holding the position of interim president for Newton-Wellesley Hospital before coming to present position at Lahey Hospital & Medical Center. 

Patrick has a great story, and he tells it with a lot of candor about his own successes and challenges. I hope you enjoy the interview as much as I did.



Links to the Podcast:
Soundcloud: https://soundcloud.com/healthleaderforge/patrick-jordan-coo-of-lahey-hospital-medical-center
Stitcher: http://www.stitcher.com/podcast/health-leader-forge/the-health-leader-forge/e/patrick-jordan-coo-of-lahey-hospital-medical-center-48109847?autoplay=true
iTunes: https://itunes.apple.com/us/podcast/healthleaderforge/id981989377
YouTube: https://youtu.be/eMv_kXHdTuo

Transcript: A transcript of the interview is available here.



Links to Topics Discussed

Lahey Hospital and Medical Center

Newton-Welesley Hospital

Massachusetts General Hospital

82nd Airborne Division

Suffolk University

Fitchburg State University




We are now using TinyLetter to send out announcements related to the podcast!

You can subscribe by entering your e-mail address below.

We will send out no more than one e-mail each week.




powered by TinyLetter

follow us on Twitter at @healthlf   https://twitter.com/healthlf

follow us on Facebook at https://www.facebook.com/Health-Leader-Forge-1652776584944485/