Dr. Kenneth P. Anderson, D.O., M.S., CPE, Chief Operating Officer for the Health Research & Educational Trust

Today’s guest is Dr. Kenneth Anderson, DO, the Chief Operating Officer for the Health Research and Educational Trust, a subsidiary of the American Hospital Association in Chicago, Illinois. In this podcast, we trace Ken’s career in medicine, from his training in both family practice and internal medicine, then as nephrologist and kidney transplant specialist, followed by his movement into the physician executive ranks, specializing in quality and data management as the Chief Medical Quality Officer for the NorthShore University HealthSystem before his current position as COO of HRET. As the COO of HRET he helps to influence health policy at the national level through research and educational programs.

I really enjoyed speaking with Ken about his career – his passion for medicine and improving the quality of care for patients at the individual and system level is evident in everything he has done.

ADDENDUM: Since the recording of this podcast, Dr. Anderson has been promoted to Acting President of HRET and Acting Senior Executive for Health Improvement for the AHA (American Hospital Association). 

Links to the Podcast:

Soundcloud: https://soundcloud.com/healthleaderforge/anderson-interview

Stitcher: http://www.stitcher.com/podcast/the-health-leader-forge

iTunes: https://itunes.apple.com/us/podcast/healthleaderforge/id981989377

Podcast Outline

Time	Topic
0:01:47	Educational background, choosing to enter the medical profession
0:04:00	Going to medical school, osteopathic vs. allopathic medicine
0:06:47	Residencies in family practice and internal medicine, falling in love with nephrology
0:09:50	Fellowship in nephrology
0:10:55	The “Physician Identity”
0:12:40	First jobs after residency & fellowship training at Iowa Lutheran (IL)
0:14:17	First experiences in a leadership role at IL
0:15:25	Early clinical career experiences
0:16:58	Furthering education through an executive program in health management, a master’s degree in administrative medicine, and the college of physician executives
0:18:55	Initial involvement in Quality Improvement (QI)
0:20:53	Work as Chief Medical Quality Officer at the NorthShore University HealthSystem
0:22:05	Transitioning away from clinical practice
0:24:16	Work as Co-Director of the Center for Clinical Research & Informatics at NorthShore
0:26:58	Developing a mobile application to distribute health informatics, passion for health informatics
0:28:04	Information on the Health Research & Educational Trust (HRET)
0:29:07	Interaction between HRET and the American Hospital Association
0:30:51	Governance structure of HRET
0:32:09	Interaction between the President and COO of HRET, Ken’s role as COO of HRET
0:33:39	Staffing and organizational structure of HRET
0:34:37	Obtaining revenue at HRET
0:35:14	Business lines at HRET
0:36:10	Areas of research at HRET, sharing research results with other hospitals and health systems
0:38:25	Being a researcher vs. running a healthcare delivery system
0:39:58	Day in the life of Ken Anderson as COO of HRET
0:41:45	Importance of the physician perspective in healthcare delivery research
0:43:45	The “Physician-Executive Identity”
0:45:03	Personal leadership philosophy
0:45:52	What makes a good leader?
0:48:23	Learning a difficult leadership lesson
0:51:24	How to evaluate the performance of leaders
0:52:09	The importance of organizational culture, influencing organizational culture as a leader
0:54:08	The importance of mentorship, mentoring other leaders
0:57:50	Involvement with and importance of professional organizations
0:58:46	Advice for clinicians, others interested in healthcare management

Links to Topics Discussed:

Health Research and Educational Trust

American Hospital Association

NorthShore University HealthSystem

Iowa Lutheran Hospital




Thanks to Sameer Panesar for production support!

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Dr. Joseph Pepe, MD, President and Chief Executive Officer of CMC Healthcare System

Today's guest is Dr. Joseph Pepe, MD, President and Chief Executive Officer of Catholic Medical Center Healthcare System. Dr. Pepe has served the CMC Healthcare System since 1990, first as a staff physician, then as Chief Medical Officer, and since 2012 as the system President and CEO. The advice he gives early careerists entering the field of administration is to volunteer for additional responsibility, and that positions will follow. His own career reflects that fact. In the interview, Dr. Pepe describes his choice to become a primary care physician, and how his interest in improving the operations of the practice resulted in him being "volun-told" that he would be the Chief Medical Officer. After thirteen years of successful leadership as the Chief Medical Officer, Dr. Pepe was selected to lead CMC as the CEO and president. We discuss strategy and how Dr. Pepe is working with the board and senior management to ensure CMC's success in a rapidly changing health care environment, while remaining true to CMC's Catholic identity. We conclude with a discussion of leadership and mentorship.

I really enjoyed this interview because Dr. Pepe made it clear that CMC’s identity as a faith-based organization goes beyond just a historical origin; it is critical to the organization’s mission today, and influences its strategy on an ongoing basis. 

Links to the Podcast:

Soundcloud: https://soundcloud.com/healthleaderforge/dr-joseph-pepe-md-president-and-chief-executive-officer-of-cmc-healthcare-system

Stitcher: http://www.stitcher.com/podcast/the-health-leader-forge

iTunes: https://itunes.apple.com/us/podcast/healthleaderforge/id981989377

Transcript

Podcast Outline

Time	Topic
0:02:23	Educational background, wanting to become a physician
0:04:48	Medical school at Tufts
0:06:45	Residency in internal medicine
0:07:37	The “Physician Identity”
0:08:46	Working at Catholic Medical Center (CMC) after residency
0:09:50	The community of Manchester, New Hampshire
0:11:10	History and mission of CMC
0:15:04	Size of CMC
0:16:03	Being a hospital-employed physician at CMC
0:17:34	Transitioning from clinical practice into hospital administration
0:20:05	Role as Chief Medical Officer at CMC
0:21:37	Organization of CMC’s medical staff, peer review
0:24:13	Helpfulness of CMO experience in the CEO role, conflict resolution
0:26:34	Day in the life of a hospital CEO
0:27:34	Advantages of being a physician-administrator, moving to value-based reimbursement
0:29:26	Do you see patients as the CEO?
0:30:09	What metrics do you track?
0:31:26	For people outside of healthcare: what’s it like to run a hospital?
0:32:34	Function, responsibilities, and composition of the CMC Board of Trustees
0:35:54	Most difficult part of being the CEO
0:37:46	CMC’s partnerships with other hospitals, external entities
0:39:48	Biggest surprise upon becoming the CEO, growing into the position
0:42:39	Strategic planning processes at CMC
0:46:22	Adapting to value-based reimbursement at CMC
0:48:26	Growth opportunities in healthcare
0:50:12	Partnerships and reimbursement in “population health”
0:52:38	Personal leadership philosophy
0:54:17	What makes a good leader? Why?
0:56:52	Hiring and evaluating good leaders
0:59:41	Personal mentors
1:00:51	Developing leaders within an organization
1:03:21	Membership in professional organizations, professional career development
1:05:30	Importance of involvement in professional organizations, networking
1:07:22	Advice for young clinicians and others looking into a career in healthcare administration

Links to Topics Discussed:

Catholic Medical Center

St. Anselm College

Tufts School of Medicine

Granite Health

Tufts Health Freedom Plan

Thanks to Sameer Panesar for production support!

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