Today's guest is Eileen Keefe, the Chief Nursing Officer at Parkland Medical Center in Derry, New Hampshire. Parkland Medical Center is part of the country's largest for-profit health system, HCA Healthcare.
This interview was special because Eileen is interviewed by her daughter Sara Elmendorf, a junior in Health Management and Policy here at UNH. Sara and Eileen talk about Eileen's career, starting as a nurse at Beth Israel Hospital , up through her role with Parkland. They conclude with a discussion of leadership, and Eileen gives advice to young people interested in pursuing a career in healthcare.
(Sara and Eileen)
Links to the Podcast:
Anchor: https://anchor.fm/healthleaderforge/episodes/Eileen-Keefe--CNO--Parkland-Medical-Center-egra61
iTunes: https://anchor.fm/healthleaderforge/episodes/Eileen-Keefe--CNO--Parkland-Medical-Center-egra61
Stitcher: https://listen.stitcher.com/yvap/?af_dp=stitcher://episode/67113065&af_web_dp=https://www.stitcher.com/episode/67113065
YouTube: https://youtu.be/5nd2CTxTlhg
Podcast Outline
Time Topic
0:01:33 Boston College for NursingTime Topic
0:04:19 1st job at Beth Israel - "primary nursing"
0:06:02 making the transition to practice
0:07:50 med surge to ER
0:10:12 coming to Parkland
0:13:25 masters degree in nursing leadership at UNH
0:15:16 about Parkland Medical Center and HCA
0:18:03 difference between for-profit and non-profit hospitals
0:19:33 competition in healthcare
0:21:10 how has healthcare and nursing evolved during her career
0:22:37 transition from direct patient care to leadership
0:23:45 merger trend in healthcare
0:25:28 moving from nurse educator to VP of quality
0:26:24 mentoring and mentorship
0:29:16 becoming the CNO of Parkland
0:30:41 scope of the CNO
0:31:33 a day in the life of the CNO
0:35:08 working with the senior leadership team
0:36:15 management metrics for the hospital
0:39:41 greatest challenges facing the CNO
0:40:37 what are the big changes in healthcare coming?
0:43:05 advanced practice nurses (APRNs)
0:45:11 policy changes for access to care
0:45:59 career goals, pursuing a DNP
0:47:55 leadership philosophy
0:51:10 organizational culture
0:53:47 leadership lesson learned the hard way
0:55:11 professional organizations
0:56:44 for a career in health, why nursing and/or nursing leadership
0:58:17 book recommendation for early careerists
1:00:30 advice to young people seeking a career in healthcare graduating from college
Links to Topics Discussed
Parkland Medical Center
HCA Healthcare
Beth Israel Hospital
Boston College Nursing
University of New Hampshire Nursing
Gawande, The Bell Curve
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