Saturday, April 15, 2017

Susan DeMarco, Director, Organizational Development, Exeter Health Resources


Today's guest is Susan Clay DeMarco, Director of Organizational Development for Exeter Health Resources. Exeter Health Resources is a healthcare system that includes the Exeter Hospital, a 100-bed community hospital, Core Physicians, a multispecialty physician group, and Rockingham VNA. 

In this podcast, Sue shares how she started in parks and recreation management, making a transition to organizational development and healthcare later in her career. She is a professional coach, certified by the International Coach Federation, and leads Exeter Health Resources' management and leadership development programs, working with individuals and groups within the organization.

Sue is interviewed in this podcast by University of New Hampshire students Carly Barber and Jessica Fucci. 


Links to the Podcast
Soundcloud: https://soundcloud.com/healthleaderforge/sue-demarco-director-of-organizational-development-exeter-hospital
Stitcher: http://www.stitcher.com/podcast/the-health-leader-forge
iTunes: https://itunes.apple.com/us/podcast/healthleaderforge/id981989377
YouTube: https://youtu.be/ywim4i64X2Q

Podcast Outline

Time         Topic
0:01:34 background and education - parks and recreation, MPA
0:05:49 leadership in outdoor parks, learning HR by doing
0:07:28 healthcare as a second career
0:08:32 what is special about Exeter Hospital
0:10:29 senior education specialist - teaching management skills
0:13:37 what is organizational development (OD)
0:15:10 does every organizaiton have an OD specialist
0:16:04 Why OD?
0:16:56 Talent management and succession planning
0:18:53 favoirte part of being the director of OD
0:19:37 day-to-day responsibilities of the director of OD
0:22:26 working with individuals - coaching
0:24:20 behavioral coaching
0:25:37 new manager training program
0:28:45 onboarding for senior executives
0:34:01 Core Physicians
0:34:44 emotional intelligence
0:37:24 how to improve emotional intelligence
0:40:58 strengths based change and appreciative inquiry
0:43:35 executive coaching
0:47:03 which certifications were most valuable
0:49:58 characteristics of a good OD leader
0:50:56 leadership philosophy
0:52:45 characteristics of a good leader
0:54:06 who did she learn her leadership from
0:56:06 what are the challenges of teaching leadership
0:57:03 leaderhsip lessons the hard way
0:58:05 what does she look for in leaders
0:59:09 what is organizational culture
1:00:51 how do successful leaders shape organizational culture
1:02:06 Sue's mentors
1:04:59 what does a good mentor do
1:06:30 how important are mentors
1:07:05 does she mentor now
1:07:48 professional associations
1:08:52 book recommendation for early careerists
1:09:36 opportunities in organizational development field
1:10:58 advice for early careerists


Topics Discussed:

Exeter Health Resources (Exeter Hospital, Core Physicians)






also of interest:
Kevin Callahan, President and CEO of Exeter Health Resources
Chris Callahan, Vice President, Human Resources, Exeter Health Resources



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Saturday, April 1, 2017

Dr. Skip Homicz, DDS, FAGD, Dental Director, Families First Health and Support Center


Today's guest is Skip Homicz, the Dental Director of Families First in Portsmouth, New Hampshire. Families First is a Federally Qualified Health Center in the seacoast area that provides a range of health care services to all patients, regardless of their ability to pay. Dr. Homicz - a dentist by training - is the Dental Director at the organization. He also serves as a staff dentist as well.

Dr. Homicz is a graduate of Cornell University and Columbia University College of Dental Medicine. He served in the Navy Dental Corps before going into private practice in a small town in New Hampshire. In the early 2000s, he began the dental component of Families First, later serving as the Dental Director and the Director of the oral health component of the homeless outreach program at the center. In 2016, he was awarded the Etherington Award for his achievements in bettering the lives of others through dentistry. 

Also of special note is that this podcast was guest-hosted by Sameer Panesar, a senior at UNH, who was interested in interviewing Dr. Homicz due to Sameer's interest in going to dental school. I talk to Sameer about his takeaway from the interview at the beginning of the podcast. Sameer did a great job with the interview, and I am looking forward to having more students guest host in the future.



Links to the Podcast
Soundcloud: 
Extended version: https://soundcloud.com/healthleaderforge/dr-skip-homicz-dds-director-of-dental-services-families-first
Edited version: https://soundcloud.com/healthleaderforge/dr-skip-homicz-dds-dental-director-families-first-health-and-support-center-edited
Stitcher: http://www.stitcher.com/podcast/the-health-leader-forge
iTunes: https://itunes.apple.com/us/podcast/healthleaderforge/id981989377
YouTube: https://youtu.be/9RrTDTCMpbQ

Podcast Outline

(this outline applies to the full length version)

Time      Topic
0:03:20 Biology Undergrad at Cornell

0:05:25 Dentistry School at Columbia
0:07:35 US Navy Dental Corps
0:10:52 identity as a dentist
0:11:41 starting a private practice in Antrim, NH
0:15:08 comparing private practice to military practice
0:16:26 32 years of private practice
0:17:44 being the Monadanock Trustee to the NH Dental Society
0:20:07 coming to Families First as Dental Director
0:22:12 what is a federally qualified health center
0:26:19 comparing private practice to practice in an FQHC
0:30:06 why a dental practice in an FQHC
0:32:13 role of the Dental Director
0:34:35 describing the practice
0:36:41 patient volume
0:37:12 scope of service
0:41:07 financing the practice
0:45:08 why do patients come to Families First for dental care?
0:46:38 homeless program
0:50:28 the New Hampshire Dental Society
0:53:22 responsibilities as chairperson and president
0:55:09 what do people misunderstand about dentistry?
0:57:29 leadership philosophy
0:59:53 characteristics and behaviors of a good leader
1:00:53 what do you look for when hiring a leader
1:01:44 leadership learned the hard way
1:03:38 being mentored
1:07:18 being a mentor
1:09:21 what should early careerists know about dental medicine?

Topics Discussed:

Families First Health and Support Center

New Hampshire Dental Society

US Navy Dental Corps

Columbia College of Dental Medicine



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